Everything you need to run Tickmarks cases with a class, from creating the class to reading the
results. Students play at their own pace in a browser. You never have to grade by hand.
Setup
Getting started
Get an instructor account
Instructor accounts are set up by hand. Email admin@playtickmarks.com from your school address. You sign in with a one-time emailed link; there are no passwords.
Create a class
On Your classes, give the class a name and an optional term. It gets a six-character join code.
Bring in your students
Students enter the join code, their name and their school email on the join page, and get an emailed sign-in link. Or import a roster and skip the join step.
Importing a roster
On the class page, use Import a roster. Upload a CSV with name and email columns
(download a sample).
✓Up to 500 students per file, and the file must be under 1 MB. The first row is the header and needs an email column.
✓Accounts are created for new emails. Students already in the class, and repeated emails in the file, are skipped.
✓Staff emails are refused, and rows with a missing or invalid email are reported by row number. The good rows still import.
✓Invitation emails are off by default. Tick Email each student an invitation to send one to each newly enrolled student. It names the class and you, and points them to the sign-in page, where they enter their email address to get a sign-in link. The invitation doesn't expire. You can send invitations up to 5 times an hour. Without one, students sign in the same way from the sign-in page.
The case library
Assigning a case
Open the case library from your dashboard. Every published case is there,
grouped into four tiers: BeginnerIntermediateAdvancedExpert
Preview before you assign
A case preview shows the scheme and main technique, every record students can request and what unlocks it,
the questions with their answers and hints, and the finding key. Students see none of this; their briefing never names the scheme.
Pick an hours budget
The library shows a minimum (each record type requested once, 3 hours each) and a suggested budget that leaves room for pushbacks and second tries.
The suggestion is filled in when you assign from a preview. On the class page the box starts at 40.
Add a due date if you want one
The date is optional. Work is due by 11:59 p.m. Eastern time on that date. Late work is never blocked.
It is flagged late for you in the gradebook, the student's trail and the CSV exports.
You can assign the same case to several classes, and several cases to one class. Each assignment has its own budget and due date.
What students do
How a case plays
Requests
Students ask for records in plain English, check how the request was read, then send it. Records arrive as PDFs and spreadsheets they work in their own tools.
Pushbacks and predication
A request is pushed back when it is too broad to match a record, names someone the student hasn't found yet,
or asks for an outside record (a bank, for example) before the internal records that justify it have been produced.
The pushback message says what is still needed.
Engagement hours
A request that produces records costs 3 hours. A pushed-back request, or one that produces nothing, costs 1 hour.
When the budget runs out, no more requests are accepted, but students can still answer questions with the evidence they have.
The question ladder
Questions run in order. Each one opens when the one before it is answered correctly, and a correct answer is final.
Numeric answers accept $1,234.56, 1234.56 or (1,234.56) for a negative, within the question's tolerance. Units and symbols such as % or lb are ignored.
Hints and penalties
Each question can offer hints, revealed one at a time. The price in points is shown before the student takes one.
Multiple-choice questions also cost points for each wrong try, sized so that guessing through every option earns almost nothing.
A question never scores below zero.
The last step
The finding
Once every question is answered, a case that includes a finding asks the student to file one, in a single attempt.
The case isn't closed until it is filed, and it can't be changed afterward. It is worth 30 points on top of the question points.
✓Who (up to 15 points). The student names the people involved from those they've uncovered. Principals share 12 points; naming every accomplice adds 3.
✓Scheme (5 points). The student picks the scheme from a list.
✓Loss (5 points). A dollar amount, within the case's tolerance (a dollar unless the case says otherwise).
✓Proof (5 points). The student ticks the records that prove it. Points follow how many of the key records are cited, and each cited record that bears nothing on the scheme costs 1 point.
Upheld
Every principal is named and no one else is accused. Points can still be lost on scheme, loss or proof.
Upheld in part
No one is wrongly accused, but a principal was missed.
Withdrawn
The student named someone who had nothing to do with it. The finding scores 0 of 30; the question points stand.
The class page shows each student's outcome. A student's page shows the points for each part.
Same case, different numbers
Variants
Some cases come with a pool of variants: the same story and the same scheme, with different amounts and dates.
When a student starts, they get the variant with the fewest students on it so far in that assignment, so neighbors are unlikely to have the same numbers. In a class larger than the pool, some students will share a variant.
The case preview says when the numbers differ for each student.
One answer key per variant
The assignment's answer key has a section for each variant students are on, with that variant's answers. The student's page links straight to their own.
See which variant
The student's page shows their variant, and the results and answers CSV files have a variant column.
Grading
Reading results
Gradebook
The class page shows one row per student and one column per assigned case, with each score and a status: not started, in progress, completed, completed late or overdue. Select a score to open that student.
Case table
Open a case on the class page to see each student's status, score, hours used, requests (with a count of late ones), questions answered and correct, and finding outcome.
Student detail
Every answer with hints and wrong tries, the filed finding broken down by part, and the full request trail: what was asked, how it was read, what was produced and when.
Exports
For each case, download results.csv, requests.csv and answers.csv from the class page. Weekly challenge results have their own CSV.
The answer key and teaching notes are one click from each assigned case on the class page.
When something goes wrong
Adjusting an attempt
Both tools are on the student's page, under Adjust.
Extra hours
Add 1 to 100 hours to one student's budget. Their page shows the new total and how many hours you added. It doesn't change the budget for anyone else, and you can add more later.
Reset
Deletes that student's requests, answers and finding, after you tick a confirmation. The points they earned on that attempt are removed too, including from their career rank, until they play it again. They start over on their next visit. Any extra hours you added are cleared as well; add them again if needed.
If the case has more than one variant, they draw a variant they haven't had yet, where one is left, so they get a new set of numbers.
Optional, once a week
Weekly challenges
A weekly challenge is a short case, free to play, with a single finding. It runs Monday to Sunday, Eastern time, and closes
Sunday at 11:59 p.m. Challenges are kept apart from your gradebook and never change a case grade.
Students can play them whether or not you turn them on. Turning them on adds a weekly challenges section, with a class leaderboard, to your class page; it appears once a week has been scheduled.
✓Results stay hidden until the week closes. No scores or results show for anyone, and weekly challenge attempts never appear in your gradebook, so no one can post an answer midweek.
✓Preview with answers. The class page links this week's challenge with its answers for you.
✓Class leaderboard. It ranks your students by points from weeks that have closed. Names show as first name and last initial by default; use the switch to hide them.
✓Download weekly results as a CSV: one row per student per closed week.
CHALLENGE POINTSPer week
Upheld before the week closes
10
Clean: no wrong answers, no hints
+5
Every 4th week in a row
+10
Upheld later from the archive
5
NOTEOnly an upheld finding counts as solved. An archive solve is never clean and doesn't count toward a streak. Students in a class can play past weeks they missed.
In the classroom
Using the discussion questions
Each case comes with a short list of discussion questions.
✓For you, they appear near the bottom of the case preview and on the assignment's answer key, next to the teaching notes.
✓For students, they appear on the debrief screen once the student has closed the case, under Questions to discuss with your class. Use them as a seminar warm-up or a short written reflection.
Support
Getting help
The help page covers sign-in trouble, hours and pushbacks, and your data.
For anything else, email admin@playtickmarks.com and a person will reply.