For instructors

Instructor guide

Everything you need to run Tickmarks cases with a class, from creating the class to reading the results. Students play at their own pace in a browser. You never have to grade by hand.

Setup

Getting started

  1. Get an instructor account

    Instructor accounts are set up by hand. Email admin@playtickmarks.com from your school address. You sign in with a one-time emailed link; there are no passwords.

  2. Create a class

    On Your classes, give the class a name and an optional term. It gets a six-character join code.

  3. Bring in your students

    Students enter the join code, their name and their school email on the join page, and get an emailed sign-in link. Or import a roster and skip the join step.

Importing a roster

On the class page, use Import a roster. Upload a CSV with name and email columns (download a sample).

The case library

Assigning a case

Open the case library from your dashboard. Every published case is there, grouped into four tiers: Beginner Intermediate Advanced Expert

Preview before you assign

A case preview shows the scheme and main technique, every record students can request and what unlocks it, the questions with their answers and hints, and the finding key. Students see none of this; their briefing never names the scheme.

Pick an hours budget

The library shows a minimum (each record type requested once, 3 hours each) and a suggested budget that leaves room for pushbacks and second tries. The suggestion is filled in when you assign from a preview. On the class page the box starts at 40.

Add a due date if you want one

The date is optional. Work is due by 11:59 p.m. Eastern time on that date. Late work is never blocked. It is flagged late for you in the gradebook, the student's trail and the CSV exports.

You can assign the same case to several classes, and several cases to one class. Each assignment has its own budget and due date.

What students do

How a case plays

  1. Requests

    Students ask for records in plain English, check how the request was read, then send it. Records arrive as PDFs and spreadsheets they work in their own tools.

  2. Pushbacks and predication

    A request is pushed back when it is too broad to match a record, names someone the student hasn't found yet, or asks for an outside record (a bank, for example) before the internal records that justify it have been produced. The pushback message says what is still needed.

  3. Engagement hours

    A request that produces records costs 3 hours. A pushed-back request, or one that produces nothing, costs 1 hour. When the budget runs out, no more requests are accepted, but students can still answer questions with the evidence they have.

  4. The question ladder

    Questions run in order. Each one opens when the one before it is answered correctly, and a correct answer is final. Numeric answers accept $1,234.56, 1234.56 or (1,234.56) for a negative, within the question's tolerance. Units and symbols such as % or lb are ignored.

  5. Hints and penalties

    Each question can offer hints, revealed one at a time. The price in points is shown before the student takes one. Multiple-choice questions also cost points for each wrong try, sized so that guessing through every option earns almost nothing. A question never scores below zero.

The last step

The finding

Once every question is answered, a case that includes a finding asks the student to file one, in a single attempt. The case isn't closed until it is filed, and it can't be changed afterward. It is worth 30 points on top of the question points.

  • Who (up to 15 points). The student names the people involved from those they've uncovered. Principals share 12 points; naming every accomplice adds 3.
  • Scheme (5 points). The student picks the scheme from a list.
  • Loss (5 points). A dollar amount, within the case's tolerance (a dollar unless the case says otherwise).
  • Proof (5 points). The student ticks the records that prove it. Points follow how many of the key records are cited, and each cited record that bears nothing on the scheme costs 1 point.

Upheld

Every principal is named and no one else is accused. Points can still be lost on scheme, loss or proof.

Upheld in part

No one is wrongly accused, but a principal was missed.

Withdrawn

The student named someone who had nothing to do with it. The finding scores 0 of 30; the question points stand.

The class page shows each student's outcome. A student's page shows the points for each part.

Same case, different numbers

Variants

Some cases come with a pool of variants: the same story and the same scheme, with different amounts and dates. When a student starts, they get the variant with the fewest students on it so far in that assignment, so neighbors are unlikely to have the same numbers. In a class larger than the pool, some students will share a variant. The case preview says when the numbers differ for each student.

One answer key per variant

The assignment's answer key has a section for each variant students are on, with that variant's answers. The student's page links straight to their own.

See which variant

The student's page shows their variant, and the results and answers CSV files have a variant column.

Grading

Reading results

  1. Gradebook

    The class page shows one row per student and one column per assigned case, with each score and a status: not started, in progress, completed, completed late or overdue. Select a score to open that student.

  2. Case table

    Open a case on the class page to see each student's status, score, hours used, requests (with a count of late ones), questions answered and correct, and finding outcome.

  3. Student detail

    Every answer with hints and wrong tries, the filed finding broken down by part, and the full request trail: what was asked, how it was read, what was produced and when.

  4. Exports

    For each case, download results.csv, requests.csv and answers.csv from the class page. Weekly challenge results have their own CSV.

The answer key and teaching notes are one click from each assigned case on the class page.

When something goes wrong

Adjusting an attempt

Both tools are on the student's page, under Adjust.

Extra hours

Add 1 to 100 hours to one student's budget. Their page shows the new total and how many hours you added. It doesn't change the budget for anyone else, and you can add more later.

Reset

Deletes that student's requests, answers and finding, after you tick a confirmation. The points they earned on that attempt are removed too, including from their career rank, until they play it again. They start over on their next visit. Any extra hours you added are cleared as well; add them again if needed. If the case has more than one variant, they draw a variant they haven't had yet, where one is left, so they get a new set of numbers.

Optional, once a week

Weekly challenges

A weekly challenge is a short case, free to play, with a single finding. It runs Monday to Sunday, Eastern time, and closes Sunday at 11:59 p.m. Challenges are kept apart from your gradebook and never change a case grade. Students can play them whether or not you turn them on. Turning them on adds a weekly challenges section, with a class leaderboard, to your class page; it appears once a week has been scheduled.

  • Results stay hidden until the week closes. No scores or results show for anyone, and weekly challenge attempts never appear in your gradebook, so no one can post an answer midweek.
  • Preview with answers. The class page links this week's challenge with its answers for you.
  • Class leaderboard. It ranks your students by points from weeks that have closed. Names show as first name and last initial by default; use the switch to hide them.
  • Download weekly results as a CSV: one row per student per closed week.
CHALLENGE POINTSPer week
Upheld before the week closes10
Clean: no wrong answers, no hints+5
Every 4th week in a row+10
Upheld later from the archive5
NOTEOnly an upheld finding counts as solved. An archive solve is never clean and doesn't count toward a streak. Students in a class can play past weeks they missed.
In the classroom

Using the discussion questions

Each case comes with a short list of discussion questions.

Support

Getting help

The help page covers sign-in trouble, hours and pushbacks, and your data. For anything else, email admin@playtickmarks.com and a person will reply.

Ready to set up a class?